Question 1

WHAT IS CHRISTMAS IN THE PARK SUFFOLK?

Accepted Answer

Christmas in the Park Suffolk is Suffolk’s biggest ever Christmas market and a magical festive experience. It brings together markets, entertainment, food, family attractions and more in one seasonal event.

Question 2

WHERE IS CHRISTMAS IN THE PARK SUFFOLK?

Accepted Answer

The event is held at Henham Park in Beccles, Suffolk. The postcode is NR34 8AN.

Question 3

WHEN IS CHRISTMAS IN THE PARK SUFFOLK?

Accepted Answer

Christmas in the Park Suffolk 2026 is open from 11 December to 13 December 2026.

Question 4

CAN I GET TICKETS ON THE GATE?

Accepted Answer

Christmas in the Park Suffolk 2026 is likely to be sold out prior to the event, therefore it is unlikely you will be able to get tickets on the gate.

Question 5

WHAT ARE THE OPENING TIMES?

Accepted Answer

Friday 11th December: 2pm - 8pmSaturday 12th December: 10am - 7pmSunday 13th December: 10am - 5pm

Question 6

WHEN/HOW WILL I RECEIVE MY TICKETS?

Accepted Answer

These will be emailed to you upon booking.

Question 7

SOME OF OUR GROUP WILL ARRIVE SEPARATELY, WHAT DO WE DO?

Accepted Answer

If you've booked multiple tickets and your group will be arriving separately, that's no problem. We can check in smaller groups individually, as long as each group has either the lead booking name or the booking reference number ready to provide at the entrance.

Question 8

CAN DOGS COME?

Accepted Answer

Yes, well behaved dogs on leads at all times, please clean up after them. Please note dogs are not allowed into the circus. Registered assistance dogs are of course welcome in all areas including the circus.

Question 9

IS THERE PARKING AND IS IT FREE?

Accepted Answer

Yes, there's lots of parking at the enterance of the event, and it completley free. We have disabled bays even closer, please bring your badge with you.

Question 10

HOW ACCESSIBLE IS THE EVENT?

Accepted Answer

AccessibilityAt Christmas in the Park Suffolk, we want everyone to enjoy a fantastic day out. We welcome visitors with additional mobility needs, wheelchair users, families with young children and anyone using pushchairs, and we're committed to making the event as accessible as possible.Blue Badge ParkingDedicated parking is available for Blue Badge holders as close to the event entrance as possible. As the event takes place on parkland, parking is on grass and may become muddy during wet weather.If anyone in your party requires a drop-off closer to the entrance due to limited mobility, please contact us before your visit or speak to a member of our team when you arrive.Around the EventChristmas in the Park is an outdoor countryside event held on grass. Most wheelchairs, mobility scooters and pushchairs can access the site in normal weather conditions. However, as much of the event is on natural ground rather than hard-standing paths, some areas may become more difficult to navigate after heavy rain.Accessible ToiletsAccessible toilet facilities, including baby changing, are available within the event site. Depending on the venue, additional accessible facilities may also be available.If you have any specific accessibility requirements before your visit, please get in touch and we'll be happy to advise.Need Assistance?Our friendly event team and stewards are on site throughout the weekend and are always happy to help. If you need assistance during your visit, simply speak to any member of staff.If you have any questions before attending or would like to discuss your accessibility requirements, please contact us in advance and we'll do everything we can to make your visit as comfortable and enjoyable as possible.

Question 11

CAN MY CARER COME FOR FREE?

Accepted Answer

How to book an essential companion ticketYou’ll need your Nimbus/Access card with +1 symbol for this step.Step 1. Complete application here -  https://events.mhtickets.com/essential-companion-ticketsStep 2. Await for approval email from must have tickets.Step 3. Open the event ticket web page.Step 4. Select your day and tickets of which the Essential Companion Ticket will be available for selection. Proceed to checkout.Step 5. Get excited you’ve booked your visit to the eventIf you require any further assistance with this, please contact support@musthavetickets.co.ukWe look forward to welcoming you to the event!

Question 12

WHAT'S INCLUDED IN A CHILDREN'S TICKET?

Accepted Answer

There’s plenty included for little ones to enjoy as part of their ticket, including:🎄 Mrs Claus’ Bakery – decorate your own festive gingerbread🦌 Reindeer Food Making Station – make a special bag to take home ready for Christmas Eve🎨 Festive Arts & Crafts - with The Creation Station✨ Character Meet & Greets - throughout the event❄️ Frozen Sing-Along🦌 Meet the Real ReindeerAll of the above is included in the Child Ticket price at no extra cost.

Question 13

WHAT IF THE WEATHER IS BAD, WILL THE EVENT BE CANCELLED?

Accepted Answer

Christmas in the Park Suffolk is an outdoor event however there are undercover marquees. The event will go ahead in all but the most extreme weather conditions. We recommend dressing appropriately for the forecast, as the event will continue to operate in both rain and shine. The safety of our visitors, traders and staff is always our highest priority.We continually monitor weather conditions alongside the venue and, if conditions are deemed unsafe, we may need to delay, suspend or cancel the event. Any decision made by the event organisers is final.Should this happen, we'll notify ticket holders by email, as well as posting updates on our website and social media channels.As Christmas in the Park Suffolk is a live outdoor event, tickets are non-refundable due to adverse weather, unless we are required to cancel the event in accordance with your statutory consumer rights.

Question 14

CAN I GET A REFUND OR TRANSFER MY TICKET?

Accepted Answer

Tickets for Christmas in the Park Suffolk cannot be transferred to another date or another person once purchased.If the event goes ahead as planned, refunds will not be issued if you are unable to attend.When booking your tickets, you'll have the option to purchase Ticket Protection for an additional fee through our ticketing provider. If selected, this may allow you to cancel your booking and claim a refund in certain circumstances, subject to the Ticket Protection terms and conditions.For any questions regarding your booking, ticket delivery or other ticketing enquiries, please contact Must Have Tickets at support@musthavetickets.co.uk.